Pharma Service

Turnkey partner for upstream and hospital services

The Pharma Service Business Unit stands out in the pharmaceutical sector for its high value-added services meant for pharmaceutical companies, Clinical Research Organizations (CROs) and healthcare facilities.

We are committed to providing tailor-made solutions that meet the needs of the healthcare sector, with the aim of improving the quality and efficiency of the services offered to patients.

At the same time, we intend to facilitate the commercial development of our customers, offering simplified access to the market through a single touchpoint for all distribution and marketing needs, as well as ensuring maximum transparency in terms of product tracking, from purchase to sale.

Our partnerships feature:

• exclusivity with leading pharmaceutical companies, specializing in generic drugs (Gx), biosimilars and over-the-counter drugs (OTC);

• a cluster-led, flexible and adaptable approach in development projects;

• a wide range of services, ranging from product supply, consulting and training, to advanced technological solutions.


Our offer includes:

• strategic assistance in the market launches of Gx and biosimilars;

• dedicated services for hospital pharmacies;

• customized support programs for patients;

• detailed reports and market insights.

In addition, we serve over 700 facilities monthly, including hospitals, nursing homes and residential care facilities, offering a top hospital assortment with approximately 25,000 SKUs, which includes:

• Class H, A and C drugs, non-prescription specialties (SOP) and narcotics;

• a wide variety of parapharmaceutical, OTC, homeopathic and herbal products, raw materials, medical devices, cosmetics, items for the personal hygiene and care.

    We customize our services to meet the specific needs of different customers.

    For hospitals and nursing homes:

    • Training and consulting related to Drugs and economics performed by qualified partners;

    • Third-party logistics (3PL) services and inventory optimization;

    • Advanced IT solutions, thanks to CMF T.I.F.;

    • National coverage guaranteed by Comifar and Difarma for urgent services pertaining retail products, with deliveries within 24 hours;

    • Two national hubs for an effective management of hospital products;

    • Advantageous conditions dedicated to hospital customers, with services guaranteed within 48 hours.

    For residential care facilities and clinics:

    • Deblistering services through Valore Salute Platinum or BENU Farmacia affiliated pharmacies;

    • Cutting-edge IT solutions thanks to CMF T.I.F. (including warehouse management software, reduction of expired products and hardware);

    • Guaranteed deliveries between 48 and 72 hours.

    Contact us

    Submit your enquiry regarding the services and product supply from Pharma Service. We will get back to you as soon as possible.


    The Information is provided in accordance with the provisions of General Data Protection Regulation (EU) 2016/679 (hereinafter: GDPR) and the complementary Italian legislation (Legislative Decree 196/2003 - Privacy Code and Measures of the Privacy Guarantor) and subsequent updates and additions.

    PHOENIX Pharma Italia S.p.A., as data controller, informs you that the personal data (hereinafter the "Data") voluntarily provided by you through the completion of the form, will be processed for the sole purpose of handling your request and providing you with feedback/contacting you.

    The processing is performed in accordance with Article 6(1)(a) of the GDPR, therefore, the legal basis of the processing is represented by the consent to the processing of your Data expressed by the data subject.

    The Data will be processed with the support of paper, computer or telematic means, however suitable to guarantee the security and confidentiality of the relevant processing. The Data will be stored on servers located in secure and controlled environments, protected from unauthorized access, use or disclosure, in accordance with the Regulations and current legislation.

    Data processing will be carried out exclusively in a Member State of the European Union (EU) or a Member State of the European Economic Area (EEA).

    The provision of Data is optional and your refusal will result in the impossibility of being able to provide feedback to your request. The Data will not be disclosed.

    The Data may come to the attention of the appointees and managers instructed in the management of the processing of personal data in accordance with Article 29 of the GDPR, who will process them in compliance with the following.